Privacy Policy

This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us. We refer to all products, together with our other services and websites as "Services" in this policy. This policy also explains how we use information about you, which include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.

What information we collect about you

We collect information about you when you provide it to us directly or when other sources provide it to us, as further described below.
Account and Profile Information
We collect information about you when you register for an account, create, or modify your profile, set preferences, sign-up for or make purchases through the Services. We keep track of your preferences when you select settings within the Services. When you use our Sites, we collect the following information:
  • visiting frequency, pages visited and other traffic analytics information.
  • your internet protocol (IP) address, device type and browser version.
Information we receive from other sources
We receive information about you from other Service users, from third-party services, from our related companies. If you do not provide this information to us you may be unable to use the Sites or some of its features.

How we use information we collect

Provide the Services and personalise your experience
We use information about you to provide the Services to you. Our Services also include tailored features that personalise your website experience and improve our ability to show personalised promotions and coupons. The services also include processing of promotions and crediting of customer wallets.
For research and development
We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful.

Security of information collected

We use a range of physical and electronic security measures to protect the security of the personal information we hold. For example:
  • Access to information systems is controlled through identity and access management.
  • Employees are bound by internal information security policies and are required to keep information secure.
  • Data is held in highly secure servers.

Data retention of your personal information

We will not hold your personal information in an identifiable format for any longer than is necessary for the purposes for which we collected it. The periods for which we hold your personal information will depend on the type of personal information. These periods also apply where we share your information with suppliers who process your personal information on our behalf. We retain your personal information for the purposes of accounting purposes for up to 7 years from the date we no longer require it for the purposes

Disclosure of your personal information

We only disclose your personal information outside our business in limited circumstances. If we do, we will put in place a contract that requires recipients to protect your personal information, unless we are legally required to share that information. Any contractors or recipients that work for us will be obliged to follow our instructions. When we use Suppliers, we only disclose to them any personal information that is necessary for them to provide their services and only where we have a contract in place that requires them to keep your information safe and secure.
We do not sell your personal information to third parties.

Your rights over your personal information

You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to verify your identity and, where applicable
You have the following rights, some of which may only apply in certain circumstances:
  • To be informed about the processing of your personal information (this is what this Privacy Policy sets out to do).
  • To restrict processing of your personal information
  • To electronically move, copy or transfer your personal information in a standard form (data portability); and
  • To object to processing of your personal information.
  • To withdraw your consent to processing your personal information.
  • To have your personal information erased

Changes to our Privacy Policy

We may review this policy from time to time and any changes will be notified to you. Any changes will take effect 30 days after we post the modified terms on our Sites. We recommend you regularly check for changes and review this policy when you visit our Sites. If you do not agree with any aspect of the updated policy, you must promptly notify us and cease visiting our Sites.

Contact and legal information

To contact us for any reason, including to exercise any of your rights in relation to your personal information, please write to the Privacy Office at the correspondence address below or email us at privacy@stack.promo

Integrate, Personalize, Automate

Connecting Businesses to Customers with Rewards and Loyalty Program

Get in Touch with Us

114 William Street, Melbourne
VIC 3000
Sales: sales@stack.promo
Support: support@stack.promo
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