Automate promotions by tailoring them to specific customer segments and events

Craft your marketing strategy around specific customer interactions, such as welcoming new customers, celebrating new transactions, or leveraging customer characteristics like their order size, promotion history, or recent order frequency over the past 30 days. Ensure that you're sending precisely the right promotional offers to the most relevant customer segments for maximum impact.

1. Create your promotions

Set up an internal promotion. If your automation process involves multiple steps, be sure to create separate promotions for each step.You can manage the liability of each promotion by setting limits on both the total amount and the number of redemptions allowed.

2. Create your automation workflow with automation steps

Set up an automation step, and you have the flexibility to incorporate multiple steps within it. Choose the promotion linked to each step to incentivize customers at every stage, and also determine how frequently it should be sent out.

Once you've made your selections, click the "Save" button to confirm your setup. It may take a few minutes for the automation to become active and available.

3. That's it

Our automation engine takes care of sending emails to the right group of customers or events. For a more detailed guide, check out our comprehensive how-to video.

And if you encounter any issues along the way, don't hesitate to get in touch with our friendly support team on support@stack.promo

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Connecting Businesses to Customers with Rewards and Loyalty Program

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